Elevated Bancontact errors

Resolved

None impact

Started

Lasted 7h 50m

View official incident ↗

Updates

  1. Resolved

    From 21:00 on Aug 16 to 01:50 on Aug 17 UTC, some Bancontact payments experienced elevated processing errors. This issue has now been resolved.

  2. Investigating

    We continue seeing elevated errors on Bancontact payments. We've identified the cause as external to the Stripe infrastructure. We will continue to monitor and will post an update as soon as possible.

  3. Investigating

    We're currently investigating elevated errors on Bancontact payments. We'll post an update soon.