Resolved incident

Stripe Support Systems issue

Stripe · None · Started

Duration
7h 4m
Severity
None
Status
Resolved

Summary

None · Resolved

The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Stripe

    We're currently investigating issues with our support systems due to a downstream partner issue. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.

  2. Resolved

    Stripe

    The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.