Elevated card declines for some users in Mexico

Resolved

None impact

Started

Lasted 11m

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Updates

  1. Resolved

    From 04:16 - 05:00 UTC, some card transactions in Mexico experienced elevated declines due to an issuing bank being temporarily unavailable. This is now resolved.

  2. Investigating

    As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.