Resolved incident

Visa authorization errors

Stripe · None · Started

Duration
1h 39m
Severity
None
Status
Resolved

Summary

None · Resolved

Between 00:42 and 02:24 UTC September 30th, we saw lower authorization rates on Visa network token transactions. This issue is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Stripe

    Some Visa transactions may experience lower authorization rates due to a network token processing issue, starting 00:53 UTC September 30th. Eligible payments can continue using card-number fallback. We're working to resolve the issue; no action is required.

  2. Monitoring

    Stripe

    We're seeing improvement with authorization rates on Visa network token transactions, starting 02:24 UTC September 30th. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.

  3. Resolved

    Stripe

    Between 00:42 and 02:24 UTC September 30th, we saw lower authorization rates on Visa network token transactions. This issue is now resolved.