API call success rate drop

Resolved

None impact

Started

Lasted 2h 15m

View official incident ↗

Updates

  1. Resolved

    From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.

  2. Monitoring

    API error rates are recovering as part of our mitigations. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.

  3. Identified

    We're currently investigating an issue affecting API accounts and capability call success rates. We've identified the root cause and are working on a mitigation. We will post further updates as we have more information.