Resolved incident

Problem with Tracing Collection in North America 1 (US1)

Sumo Logic · Minor · Started

Duration
12h 54m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sumo Logic

    We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

  2. Identified

    Sumo Logic

    We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are working on a fix for the problem.

  3. Monitoring

    Sumo Logic

    We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.

  4. Resolved

    Sumo Logic

    We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.