Resolved incident

Problem with Billing and Account Management in Canada (CA)

Sumo Logic · Minor · Started

Duration
20m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sumo Logic

    We are currently investigating reports of problems with Billing and Account Management, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.

  2. Monitoring

    Sumo Logic

    We have implemented a fix for the issue affecting Billing and Account Management, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

  3. Resolved

    Sumo Logic

    We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.