Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2)

Resolved

Minor impact

Started

Lasted 52m

View official incident ↗

Updates

  1. Resolved

    We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.

  2. Monitoring

    We have implemented a fix for the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are currently monitoring the results.

  3. Identified

    We have identified the source of the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are working on a fix for the problem.

  4. Investigating

    We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We will provide more information soon.