Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   2 months ago

   Sumo Logic

   We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We will provide more information soon.

2. Identified

   2 months ago

   Sumo Logic

   We have identified the source of the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are working on a fix for the problem.

3. Monitoring

   2 months ago

   Sumo Logic

   We have implemented a fix for the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are currently monitoring the results.

4. Resolved

   2 months ago

   Sumo Logic

   We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.