Problem with Cloud Collection in India (IN), North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), Korea (KR), and America Federal (FED)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   8 months ago

   Sumo Logic

   We are currently investigating reports of problems with Cloud Collection for cloudSyslog Source. The symptoms are: latency in retrieving data from cloud. We will provide more information soon.

2. Identified

   8 months ago

   Sumo Logic

   We have identified the source of the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

3. Monitoring

   8 months ago

   Sumo Logic

   We have implemented a fix for the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.

4. Resolved

   8 months ago

   Sumo Logic

   We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.