Problem with Data Indexing in North America 2 (US2) and North America 1 (US1)

Resolved

Minor impact

Started

Lasted 24m

View official incident ↗

Updates

  1. Resolved

    We are no longer seeing issues with Data Indexing and normal operation has been restored at this time. [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.

  2. Identified

    We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

  3. Investigating

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.