Resolved incident

Problem with Data Indexing in North America 2 (US2) and North America 1 (US1)

Sumo Logic · Minor · Started

Duration
24m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are no longer seeing issues with Data Indexing and normal operation has been restored at this time. [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sumo Logic

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

  2. Identified

    Sumo Logic

    We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

  3. Resolved

    Sumo Logic

    We are no longer seeing issues with Data Indexing and normal operation has been restored at this time. [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.