Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Sumo Logic

   We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.

2. Monitoring

   3 months ago

   Sumo Logic

   We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.

3. Monitoring

   3 months ago

   Sumo Logic

   We are continuing to monitor the fix for Data Indexing.

4. Monitoring

   3 months ago

   Sumo Logic

   We are continuing to monitor the fix for Data Indexing.

5. Monitoring

   3 months ago

   Sumo Logic

   We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.

6. Resolved

   3 months ago

   Sumo Logic

   We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.