Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)

Resolved

Minor impact

Started

Lasted 1h 6m

View official incident ↗

Updates

  1. Resolved

    We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.

  2. Monitoring

    We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.

  3. Monitoring

    We are continuing to monitor the fix for Data Indexing.

  4. Monitoring

    We are continuing to monitor the fix for Data Indexing.

  5. Monitoring

    We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.

  6. Investigating

    We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.