Problem with Cloud SIEM APIs in North America 2 (US2)

Resolved

Major impact

Started

Lasted 39m

View official incident ↗

Updates

  1. Resolved

    We are no longer seeing issues with Cloud SIEM APIs and normal operation has been restored at this time.

  2. Monitoring

    We have implemented a fix for the issue affecting Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We are currently monitoring the results.

  3. Investigating

    We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.