Problem with Cloud SIEM Processing in Europe 1 (EU), North America 1 (US1), North America 2 (US2)

Resolved

Minor impact

Started

Lasted 7h 6m

View official incident ↗

Updates

  1. Resolved

    We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

  2. Monitoring

    We are no longer seeing an issue with Cloud SIEM Processing in North America 2 (US2) and Europe 1 (EU). We are still actively monitoring the results on North America 1 (US1). Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

  3. Monitoring

    We have implemented a fix for the issue affecting Cloud SIEM Processing. We are currently monitoring the results. Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

  4. Identified

    We have identified the source of the issue affecting Cloud SIEM Processing. Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

  5. Investigating

    We are continuing to investigate this issue.

  6. Investigating

    We are continuing to investigate this issue.

  7. Investigating

    We are currently investigating reports of problems with Cloud SIEM Processing. Users may experience delayed Signal Generation. Alerts based on signals may not dispatch to the user.