Problem with Cloud SIEM Processing in North America 2 (US2)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   23 days ago

   Sumo Logic

   We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

2. Identified

   23 days ago

   Sumo Logic

   We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.

3. Resolved

   23 days ago

   Sumo Logic

   We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.