Resolved incident

Problem with Logs Collection in Europe 1 (EU)

Sumo Logic · Minor · Started

Duration
10m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We are no longer seeing issues with Logs Collection and normal operation has been restored at this time. [Update] Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.

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Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Sumo Logic

    We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

  2. Resolved

    Sumo Logic

    We are no longer seeing issues with Logs Collection and normal operation has been restored at this time. [Update] Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.