Project Actions Failing Across Multiple Regions

Resolved

Started

Lasted 7h 52m

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Updates

  1. Resolved

    Project actions have been sustained at normal performance. This incident is resolved.

  2. Monitoring

    The mitigation has returned project activity to normal performance. Project actions that failed during the outage are being requeued to run. We will continue to monitor to ensure project functionality.

  3. Identified

    We have identified a problem with a specific job in us-east-1, we have mitigated the job and are observing the results.

  4. Investigating

    We are testing mitigation options to attempt to restore project action performance.

  5. Investigating

    We have determined that there are four main project actions impacted in the identified regions: Pause/unpause failures, Restore/PITR failures, PITR configuration failures and Backup problems. We are pursuing root cause and mitigation options in parallel.

  6. Investigating

    Project actions in us-east-1, us-east-2, sa-east-1, ca-central-1 are experiencing significant increases in error rates. We are exploring the best options for restoring performance.

  7. Investigating

    Certain project actions are failing. We are actively investigating to determine the regions impacted and source of the issue.