Increased rates of Pooler connection timeouts in us-east-1

Resolved

Started

Lasted 1h 12m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have identified a degraded Supavisor node and we have rolled out a fix. We are monitoring to ensure continued stability. Confirmed Impact: On Aug 24, 2026 between 14:30 and 15:20 UTC we observed increased rates of connection timeouts connecting to Supavisor in us-east-1 due to a degraded node.

  3. Investigating

    We are aware of reports of increased rates of connection timeouts for users connecting to Projects in us-east-1 via Supavisor.