Error spikes in one of the ap-northeast-2 Supavisor clusters

Resolved

Started

Lasted 3h 49m

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Updates

  1. Resolved

    The issue has been resolved.

  2. Monitoring

    We have applied a fix and are monitoring for full resolution. Errors have ceased in the last minutes and all connections are back to healthy.

  3. Investigating

    We are continuing to investigate the errors in ap-northeast-2 Supavisor clusters.

  4. Investigating

    We are investigating error spikes in the ap-northeast-2 Supavisor clusters. Users reported failures in connecting to postgres via Supavisor with the error: ClientHandler: (ECHECKOUTTIMEOUT) unable to check out connection from the pool after 15000ms in Transaction mode.