DNS record creation failures impacting project creation, restore, pause

Resolved

Started

Lasted 3h 38m

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Updates

  1. Resolved

    This issue has been resolved and all previous held project updates resumed.

  2. Monitoring

    We have deployed a fix and are monitoring for full recovery. Project creation, pause and unpause are gradually restored within the next minutes.

  3. Identified

    We have identified a fix and working on recovering the impacted system. Project creation, pause and unpause functions will be restored on confirmed service recovery.

  4. Investigating

    We've identified an issue with DNS record creation returning 500 failures, preventing new project creation, pause and unpause. We have temporarily disabled new project creation while the issue is under review.

  5. Investigating

    We are investigating DNS Api outage impacting project creation. Impact and details are under review.