Elevated Mgmt API Error Rates in Multiple Regions

Resolved

Started

Lasted 89h 15m

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Updates

  1. Resolved

    This issue has been resolved and our response times are back to operational.

  2. Monitoring

    We have additional mitigations we will be deploying to reinforce the Management API. Updates will be forthcoming if anything changes that could impact customers.

  3. Monitoring

    We have additional mitigations we will be deploying to reinforce our backplane. We will leave this statuspage up and in Monitoring status until all mitigations are deployed. Updates will be forthcoming if anything changes that could impact customers.

  4. Monitoring

    The mitigations have managed the demand spike. We are monitoring for continued stability.

  5. Identified

    We have identified the issue as related to the demand on our backplane. We are implementing mitigations to scale and manage that demand.

  6. Investigating

    We have noticed issues with requests coming to our API gateway. We are investigating.