Logs degraded in multiple regions

Resolved

Started

Lasted 51m

View official incident ↗

Updates

  1. Resolved

    We have deployed the fix for degraded logs, and smoke tests completed successfully at 12:20 UTC. Service is now operating normally. We apologise for the disruption

  2. Monitoring

    A fix has been deployed and we are now monitoring the log service. We'll post another update as soon as we have one.

  3. Identified

    We have identified the cause of the Logs degradation and a fix is being prepared. Other services remain unaffected. We'll post another update as soon as we have one.

  4. Investigating

    We are currently investigating degraded Logs functionality in multiple regions. Some users may experience delayed, missing, or unavailable logs in the Dashboard and Logs API. Other services, including your database and APIs, are not affected at this time. Our team is actively investigating. We'll post another update as soon as we have one.