Resolved incident

Elevated API errors (tiny fraction of requests)

Svix · Minor · Started

Duration
47m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue has been fixed, and we finished monitoring. There was an issue with one of our redis shards acting up due to an issue with the code implementing endpoint rate limiting. We are working on a long term fix.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Svix

    We accidentally created multiple incidents for this. Removed the extra ones, here is the original text: We are investigating the root cause, but there was an issue that caused elevated errors (tiny fraction of traffic) for some API endpoints. A fix has been deployed, but we are still monitoring.

  2. Resolved

    Svix

    The issue has been fixed, and we finished monitoring. There was an issue with one of our redis shards acting up due to an issue with the code implementing endpoint rate limiting. We are working on a long term fix.