Elevated error rate in US region

Resolved

Minor impact

Started

Lasted 2h 50m

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Updates

  1. Resolved

    This incident is resolved

  2. Identified

    Engineers have identified the problem and applied a fix; queues are catching up

  3. Investigating

    Engineers are continuing to investigate the issue. A vanishingly small number of create-message requests (fewer than 90) are affected. Some customers may see data population delays in the list-message endpoints.

  4. Investigating

    Engineers are investigating a small number of errors and timeouts in the US region affecting some message APIs