Resolved incident

US region: create message API failures [ephemeral, resolved]

Svix · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

Load balancing misconfiguration caused ~90% of "create message" API calls to fail in the US region. The configuration was immediately reverted which returned to full functionality. Affected time: 2025-11-24 at ~21:23:00 UTC Svix SDKs have retries baked in and would in most cases transparently recover.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Svix

    Load balancing misconfiguration caused ~90% of "create message" API calls to fail in the US region. The configuration was immediately reverted which returned to full functionality. Affected time: 2025-11-24 at ~21:23:00 UTC Svix SDKs have retries baked in and would in most cases transparently recover.