Resolved incident

Elevated response times in the US region for a small percentage of the requests

Svix · Minor · Started

Duration
< 1m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

There were elevated response times in the US region for a small percentage of the requests. The issue was due to a memory leak in a new third party library we integrated with, which caused some nodes to operate with constrained resources (heavy CPU/MEM usage). This fixed itself automatically by killing the affected nodes (each one as it exhausted its resources over the span of a few minutes) and starting new ones instead. The team has also deployed a fix to revert the inclusion of the new library pending further investigation on why this was happening, and why it wasn't detected in the staging environment.

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Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Svix

    There were elevated response times in the US region for a small percentage of the requests. The issue was due to a memory leak in a new third party library we integrated with, which caused some nodes to operate with constrained resources (heavy CPU/MEM usage). This fixed itself automatically by killing the affected nodes (each one as it exhausted its resources over the span of a few minutes) and starting new ones instead. The team has also deployed a fix to revert the inclusion of the new library pending further investigation on why this was happening, and why it wasn't detected in the staging environment.