Resolved incident

Degraded performance on US services

TeamViewer · Minor · Started

Duration
2h 24m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We fixed the issue and all our systems are back online and functional.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    TeamViewer

    We are currently investigating an issue that affects a subset of our US-based services. Users are currently experiencing issues accessing web.us.teamviewer.com.

  2. Monitoring

    TeamViewer

    We fixed the issue which caused the degraded performance and we are monitoring the results. We will update our status page with new information as soon as possible.

  3. Resolved

    TeamViewer

    We fixed the issue and all our systems are back online and functional.