DEX Client Connectivity issues with West Europe 1

Resolved

Minor impact

Started

Lasted 3h 13m

View official incident ↗

Updates

  1. Resolved

    This incident has now been resolved. No further connectivity issues have been observed.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    We are investigating an issue which is causing client disconnections from the West Europe 1 switch infrastructure. Clients will reconnect automatically. We will keep you updated with the status of this issue.