DEX Platform West Europe (WEU1)

Resolved

Minor impact

Started

Lasted 3h 7m

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Updates

  1. Resolved

    This issue is now resolved. To resolve the issue West Europe region has been upgraded to 26.10

  2. Investigating

    We are currently investigating an issue impacting customers hosted in our West Europe (WEU1) environment, where devices may not appear as expected within the platform. Our engineering teams have identified the source of the issue and are actively working towards remediation. We understand the impact this may have on your operations and are treating this as a high-priority incident. We will provide further updates as soon as more information becomes available