Resolved incident

Issue with TeamViewer license validation

TeamViewer · Minor · Started

Duration
43m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    TeamViewer

    A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

  2. Monitoring

    TeamViewer

    We fixed the issue with the license validation and we are monitoring the results. Affected users should restart the TeamViewer Service and try again. We will update our status page with new information as soon as possible.

  3. Resolved

    TeamViewer

    We fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.