DEX Connectivity issue - UK South 1

Resolved

Critical impact

Started

Lasted 1h 30m

View official incident ↗

Updates

  1. Resolved

    The issue with the Switches and DEX client connections for UK South 1 has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    We have identified the cause of the issue and applied a fix. Client connections are now restored, and we are closely monitoring to ensure stability.

  4. Investigating

    A subset of our clients are currently experiencing a connectivity issue when accessing our DEX services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.