Resolved incident

Web.teamviewer.com unavailable

TeamViewer · Major · Started

Duration
3h 37m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    TeamViewer

    We´re currently facing an issue with our web.teamviewer.com instance. Please use login.teamviewer.com or the local client instead for the time being.

  2. Identified

    TeamViewer

    The issue has been identified and a fix is being implemented.

  3. Identified

    TeamViewer

    Recovery Update: Microsoft expects the affected "Frontdoor" service to begin recovery in approximately 30 minutes. We anticipate WebUI (web.teamviewer.com) will recover shortly after.

  4. Monitoring

    TeamViewer

    A fix has been implemented and we are monitoring the results.

  5. Monitoring

    TeamViewer

    We are continuing to monitor for any further issues.

  6. Resolved

    TeamViewer

    This incident has been resolved.