Web.teamviewer.com unavailable

Resolved

Major impact

Started

Lasted 3h 37m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Identified

    Recovery Update: Microsoft expects the affected "Frontdoor" service to begin recovery in approximately 30 minutes. We anticipate WebUI (web.teamviewer.com) will recover shortly after.

  5. Identified

    The issue has been identified and a fix is being implemented.

  6. Investigating

    We´re currently facing an issue with our web.teamviewer.com instance. Please use login.teamviewer.com or the local client instead for the time being.