DEX Platform Intelligence, Insights not generating

Resolved

Major impact

Started

Lasted 139h 59m

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Updates

  1. Resolved

    Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.

  2. Identified

    We have developed a fix that is currently undergoing QA testing. We are targeting deployment on 26 October 2026 and will provide an update if this date changes.

  3. Identified

    We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.