Issues with REACH API

Resolved

Major impact

Started

Lasted 3h 43m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved and we will continue to monitor the situation closely to prevent further service impact.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We are currently experiencing a high load on our API servers. The issue has been identified and we're looking into it.

  4. Investigating

    We are currently experiencing a high load on our API servers and are investigating the issue.