Resolved incident

Issues with REACH API

TeamViewer · Major · Started

Duration
3h 43m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The incident has been resolved and we will continue to monitor the situation closely to prevent further service impact.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    TeamViewer

    We are currently experiencing a high load on our API servers and are investigating the issue.

  2. Identified

    TeamViewer

    We are currently experiencing a high load on our API servers. The issue has been identified and we're looking into it.

  3. Monitoring

    TeamViewer

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    TeamViewer

    The incident has been resolved and we will continue to monitor the situation closely to prevent further service impact.