Device groups issue

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   almost 2 years ago

   TeamViewer

   A subset of users experience issues with device groups not appearing or missing devices in the groups.

2. Identified

   almost 2 years ago

   TeamViewer

   Our engineers identified the underlying root cause and are working on the resolution. We will update our status page with new information as soon as possible.

3. Monitoring

   almost 2 years ago

   TeamViewer

   A fix has been implemented and we are monitoring the results.

4. Resolved

   almost 2 years ago

   TeamViewer

   This incident has been resolved.