Major outage of TeamViewer services

Resolved

Critical impact

Started

Lasted 4m

View official incident ↗

Updates

  1. Resolved

    The issue has been resolved. Our engineers are still monitoring our systems to assure the situation is completely mitigated.

  2. Identified

    A subset of our users are currently experiencing latency or errors when accessing our services. Our engineers identified a preliminary root cause and are trying to mitigate the issue. We will publish the next status update at the latest in 60 minutes.