Customers in AWS eu-west-1 may experience elevated API latencies

Resolved

None impact

Started

Lasted 1h 26m

View official incident ↗

Updates

  1. Resolved

    A spike in workload caused resource contention in the underlying infrastructure, resulting in elevated latency for critical APIs. We scaled up the underlying resources to handle the increased load, and latencies have returned to normal. We will continue to monitor the system, but the mitigation is complete and the incident has been resolved.

  2. Monitoring

    Latencies are back to normal levels, we’re monitoring.

  3. Investigating

    The failover has been completed.

  4. Investigating

    We are failing over MRN namespaces

  5. Investigating

    Customers in AWS eu-west-1 may experience elevated API latencies.