Resolved incident

Elevated Errors in us-west-2 Region

Temporal · Minor · Started

Duration
8h 16m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

As of 9/4 05:03 UTC, all affected MRN namespaces have been failed back to us-west-2. No further issues have been observed and this incident is resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Temporal

    We are investigating connectivity errors affecting some customers with namespaces in the us-west-2 region relating to an AWS outage in this region. Our team is actively assessing impact and working on mitigation. Affected MRN namespaces have been failed over. We will provide updates as more information becomes available. https://health.aws.amazon.com/health/status

  2. Monitoring

    Temporal

    We are starting to see recovery as of 23:01 UTC.

  3. Monitoring

    Temporal

    As of 9/4 00:07 UTC, AWS has confirmed the incident impacting us-west-2 is resolved. After a further period of monitoring, we have confirmed service is stable and have begun failing back the affected MRN namespaces.

  4. Resolved

    Temporal

    As of 9/4 05:03 UTC, all affected MRN namespaces have been failed back to us-west-2. No further issues have been observed and this incident is resolved.