Some customers in AWS eu-west-1 may experience elevated latencies

Resolved

Minor impact

Started

Lasted 7h 3m

View official incident ↗

Updates

  1. Resolved

    We have continued to see normal activity in this region with latencies holding at pre-incident levels. This incident is now resolved.

  2. Monitoring

    Our engineering has implemented a fix and we are seeing normal service return to this region. We are continuing to monitor.

  3. Identified

    As of 17:53 UTC our engineering team has identified the issue and is actively working to restore normal service. We will provide another update as more information becomes available.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    Some customers in AWS eu-west-1 may experience elevated latencies starting 13:47 UTC time.