Customers in us-east-2 may experience some visibility related errors

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Temporal

   Customers with namespaces in us-east-2 may experience errors with visibility queries. We are currently investigating.

2. Identified

   3 months ago

   Temporal

   We are working on a fix, if your namespace are MRN enabled please fail over to your passive regions for faster recovery.

3. Identified

   3 months ago

   Temporal

   All MRN-enabled namespaces have been failed over as of 17:53 UTC. Mitigation continues to progress.

4. Identified

   3 months ago

   Temporal

   Mitigation is still in progress. We are scaling up service to help with mitigation efforts.

5. Monitoring

   3 months ago

   Temporal

   Mitigation is in effect, we are seeing some recovery. Please submit a support ticket if you are seeing service degradation.

6. Monitoring

   3 months ago

   Temporal

   We are seeing full recovery on our end, we are continuing to monitor.

7. Resolved

   3 months ago

   Temporal

   All MRN-enabled namespaces failed over by Temporal have been failed back. This incident has been fully mitigated and is now resolved.