Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies

Updates

1. Resolved

   4 months ago

   A set of fixes have been implemented and no further latency or failures have been observed in AWS us-east-1 since 17:00 UTC.

2. Monitoring

   4 months ago

   The service has remained stable since 15:00 UTC. We continue to investigate the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are monitoring for any further occurrences.

3. Investigating

   4 months ago

   We are currently investigating the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are working to mitigate any recurring impact.

4. Monitoring

   4 months ago

   A fix has been implemented and we are monitoring the results.

5. Identified

   4 months ago

   The issue has been identified and a fix is being implemented.

6. Monitoring

   4 months ago

   A fix has been implemented and we are monitoring the results.

7. Investigating

   4 months ago

   Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies.