Resolved incident

Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies

Temporal · Minor · Started

Duration
7h 21m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

A set of fixes have been implemented and no further latency or failures have been observed in AWS us-east-1 since 17:00 UTC.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Temporal

    Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies.

  2. Monitoring

    Temporal

    A fix has been implemented and we are monitoring the results.

  3. Identified

    Temporal

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    Temporal

    A fix has been implemented and we are monitoring the results.

  5. Investigating

    Temporal

    We are currently investigating the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are working to mitigate any recurring impact.

  6. Monitoring

    Temporal

    The service has remained stable since 15:00 UTC. We continue to investigate the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are monitoring for any further occurrences.

  7. Resolved

    Temporal

    A set of fixes have been implemented and no further latency or failures have been observed in AWS us-east-1 since 17:00 UTC.