Resolved incident

Some customers may have incorrectly received a "credit expiry notification"

Temporal · Minor · Started

Duration
6h 29m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Temporal

    We are currently investigating this issue.

  2. Identified

    Temporal

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    Temporal

    A fix has been implemented and we are currently working on sending out correction emails to affected customers.

  4. Resolved

    Temporal

    This incident has been resolved.