Resolved incident

Network Connectivity Errors

Travis CI · Major · Started

Duration
6h 50m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Travis CI

    We have received several reports of builds failing due to an unsuccessful TLS handshake to *whereami.travis-ci.com:443* on one of our production servers. We are opening this incident to acknowledge the issue and also keep you posted on our work to solve it. Thank you for your patience.

  2. Investigating

    Travis CI

    We are continuing to investigate this issue.

  3. Identified

    Travis CI

    We have identified the production systems affected by this issue and have removed these from the pool. No new builds will be affected by this, existing builds in the pool will be allowed to finish but might have network connectivity issues. Please expect additional updates shortly. Thank you

  4. Monitoring

    Travis CI

    Builds that were running on the affected pool have now finished and all builds are back to normal. We're monitoring closely and will post again once we're in the clear.

  5. Monitoring

    Travis CI

    Builds are back to running normally. We will continue to monitor the situation for a short while before closing the incident.

  6. Resolved

    Travis CI

    This incident has been resolved.