Resolved incident

Some users are facing issues when triggering a build on Travis CI Platform.

Travis CI · None · Started

Duration
5h 8m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Travis CI

    The issue has been identified and a fix is being implemented.

  2. Identified

    Travis CI

    Summary: Users on Old Travis CI pricing model: We have identified that the Users/Orgs on old Travis CI pricing model are unable to trigger builds. Description: Users are not able to trigger builds on Travis CI Platform with a message "We are unable to start your build at this time. You exceeded the number of users allowed for your plan. Please review your plan details and follow the steps to resolution." Our engineering team is continually working towards the resolution to this issue and we will provide further updates as soon as a fix is deployed.

  3. Monitoring

    Travis CI

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Travis CI

    This incident has been resolved.