Resolved incident

Trello Realtime Updates are degraded

Trello · Minor · Started

Duration
3h 56m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between <15:34 UTC> to <19:12 UTC>, we experienced realtime update functionality degraded performance for Trello. We have mitigated the problem and are investigating the root cause. The issue has been resolved and the service is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Trello

    We are investigating cases of degraded performance for SOME Trello Cloud customers. We will provide more details within the next hour.

  2. Investigating

    Trello

    We are still investigating realtime update errors that is impacting most Trello Cloud customers. We will provide more details within the next hour.

  3. Investigating

    Trello

    We are continuing our investigation on realtime updates that is impacting all Trello Cloud customers. We will provide more details within the next hour.

  4. Monitoring

    Trello

    Between <15:34 UTC> to <19:12 UTC>, we experienced realtime update functionality degraded performance for Trello. We have mitigated the problem and are investigating the root cause. We are now monitoring closely.

  5. Resolved

    Trello

    Between <15:34 UTC> to <19:12 UTC>, we experienced realtime update functionality degraded performance for Trello. We have mitigated the problem and are investigating the root cause. The issue has been resolved and the service is operating normally.