Trello - degraded performance (resolved)

Resolved

Minor impact

Started

Lasted 2h 51m

View official incident ↗

Updates

  1. Resolved

    Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.

  2. Monitoring

    The team has resolved the previous issues and is now monitoring the system to ensure a full return to baseline. Search indexing is still approximately 1h delayed, but will be up to date shortly. Thank you for your patience

  3. Identified

    The Trello team has identified and mitigated most of the issues with cards and comments. Users may still see delays in search indexing for short time while it catches up to realtime.

  4. Investigating

    Trello engineers are actively working on resolving issues that our users may be seeing around commenting on cards, deleting comments, and adding new attachments. Users may also find that recent changes to cards are not reflected in search results. We are continuing to work on it and will provide more updates within the hour.

  5. Investigating

    We are investigating degraded performance of some Trello features. We will provide more details within the next hour.