Degraded Performance for AIS Endpoints for ING

Resolved

Started

Lasted 65h 56m

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Updates

  1. Resolved

    All AIS endpoints for ING are fully operational and responding as expected. No further issues have been observed during our monitoring phase. Impact Start Time: 20/01/2026, 16:19 UTC Impact End Time: 22/01/2026, 16:35 UTC Client actions: None

  2. Monitoring

    We’ve deployed a fix and are monitoring the system activities. Responses when calling AIS endpoints for ING should now behave as expected. Impact end time: 22/01/2026, 16:35 UTC Client actions: None

  3. Identified

    Clients may have received empty successful (2xx) responses or 5xx unexpected error responses when calling certain AIS endpoints for ING. Impact Start Time: 20/01/2026, 16:19 UTC Client actions: None