EUR Payments Delayed Settlement and Failures

Resolved

Started

Lasted 3h 21m

View official incident ↗

Updates

  1. Resolved

    We experienced a service degradation with EUR instant payments due to an issue with our Banking Partner. Clients might have experienced settlement delays and failures for Pay-Ins, VRP and Payouts. Impact start time: 20/10/2026, 06:00 UTC Impact end time: 20/10/2026, 08:30 UTC Client actions: None

  2. Investigating

    We are experiencing a service degradation with EUR instant payments due to an issue with our Banking Partner. Clients may be seeing delayed settlement and failure of payments. We are investigating this with our Banking Partner. Impact start time: 20/10/2026, 06:00 UTC Client actions: None