EUR Payments degraded performance

Resolved

Started

Lasted 49m

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Updates

  1. Resolved

    We experienced a degraded performance on our Payments products. You may have experienced delays in EUR Payments settlement. The service has recovered and payments are now settling in a timely manner. Impact start time: 18/01/2026, 23:11 UTC Impact end time: 18/01/2026, 23:54 UTC Client actions: None

  2. Investigating

    We’re seeing degraded performance on EUR Payments. Clients may encounter delays or failures when creating payins or payouts. Our engineering team is actively investigating the issue with our banking partner. Impact start time: 18/01/2026, 23:11 UTC Client actions: None