Verified Payouts, VOP and SignUp+ Product Degraded Performance

Resolved

Started

Lasted 1h 8m

View official incident ↗

Updates

  1. Resolved

    Normal service has been restored. Clients should now see normal behaviour using verified payouts, VOP and Signup+ in th EU. Impact start time: 28/02/2026, 22:00 GMT Impact end time: 28/02/2026, 22:30 GMT Client actions: None

  2. Monitoring

    The system has recovered and we are currently monitoring its activity. Clients should now see normal behaviour using verified payouts, VOP and Signup+ in th EU. Impact start time: 28/02/2026, 22:00 GMT Impact end time: 28/02/2026, 22:30 GMT Client actions: None

  3. Investigating

    We are currently experiencing a service disruption affecting verified payouts, VOP and Signup+, causing payouts settlement delays in the EU. We are investigating this. Impact start time: 28/02/2026, 22:00 GMT Client actions: None