EUR Payout Settlement Delays

Resolved

Started

Lasted 9h 2m

View official incident ↗

Updates

  1. Resolved

    The backlog of delayed settlement webhooks has now been fully cleared and settlement notifications are back to being processed in real time. Normal service has been restored. Impact Start Time: 05/08/2026, 00:17 UTC Impact End Time: 05/08/2026,  09:03 UTC Client actions: None

  2. Identified

    We are continuing to work with our banking partner to resolve the issue impacting EUR payout settlements. Clients may still experience delays in settlement for EUR payouts. Client actions: None

  3. Identified

    We have identified the cause of the issue impacting EUR payout settlements and are continuing to work on a resolution with our banking partner. Clients may still experience delays in settlement for EUR payouts. Client actions: None

  4. Identified

    The intermittent issue on EUR payouts is still ongoing, and our engineering team is still working to resolve it. Remediation efforts are still in progress. Client actions: None

  5. Identified

    We are experiencing a service degradation for EUR Payouts. Clients may be seeing delayed settlement of payments. Impact start time: 05/08/2026, 00:17 UTC Client actions: None